Welcome to our website. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to the terms described below.
1. Business Information
This website is operated by:
Business Name: Assami Tea
Operated By: Sahin
Business Address:
R.P Road, Ward No. 11
Near Dalim Press
Hailakandi, Assam – 788155
India
Contact Number:
+91 8486213190
Email Address:
teamshain00@gmail.com
For any queries regarding these Terms & Conditions, you can contact us using the details above.
2. Use of Website
By using this website, you agree:
- To provide accurate information when placing orders
- Not to misuse the website
- Not to attempt unauthorized access to the website
We reserve the right to refuse service if misuse is detected.
3. Product Information
We supply garden fresh Assam tea directly from source.
Please note:
- Tea taste and color may vary slightly depending on batch.
- Product images are for reference purposes.
- Packaging design may change without notice.
4. Pricing Policy
All prices are listed in INR.
- Prices may change without prior notice.
- Bulk pricing may differ from retail pricing.
- Shipping charges may be extra.
- GST may apply where required.
5. Orders & Payments
Orders are processed after payment confirmation.
We accept payments via:
- UPI
- Bank Transfer
- Online Payment Gateway
GST may be applicable if payment is made to a registered business account.
6. Shipping & Delivery
Shipping may be arranged by either buyer or seller.
- Shipping charges may be extra.
- Delivery time depends on location.
- We are not responsible for transport delays.
Once goods are handed over to the transporter, responsibility transfers to the buyer.
7. Returns & Refunds
Due to the nature of tea products:
- Returns are generally not accepted after dispatch.
- Refunds are only provided in case of genuine issues.
Issues must be reported within 48 hours of delivery.
Sample orders are:
- Non-returnable
- Non-refundable
8. Bulk Orders
Bulk orders may require advance payment.
Prices may vary depending on quantity and availability.
Customers are advised to test samples before placing bulk orders.
9. Limitation of Liability
We are not responsible for:
- Taste preference differences
- Improper storage after delivery
- Transport delays
- Courier damage
10. Privacy Policy
Customer information is handled according to our Privacy Policy.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Operated By: Sahin
Address:
R.P Road, Ward No. 11
Near Dalim Press
Hailakandi, Assam – 788155
India
Phone:
+91 8486213190
Email:
teamshain00@gmail.com
